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Case Study Northcoders

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At Northcoders, we’re here to help the tech industry thrive by connecting it with the talented people it needs and opening life changing opportunities to individuals from every background.

Alongside training, our consultancy division, Counter, places diverse teams of problem solvers directly into businesses providing long-term solutions to their tech needs.

More than a training and consultancy provider, Northcoders is a diverse digital community with a simple purpose: to change lives and the tech industry, for the better.

Intro to Partnership

Northcoders’ relationship with Connectus began with a conversation between our CFO, Charlotte Prior FCMA CGMA, and Connectus CEO, Roy Shelton. Over the following 14 months, through a series of collaborative meetings, we explored how we could work together ultimately welcoming Connectus as Northcoders’ trusted IT partner.

The Issue

Northcoders has a large, diverse IT estate, and we needed a proactive approach to manage it effectively and ensure it was right sized for our needs. As a fast moving digital community, reliable support and a consistent, proven IT service are essential so our teams can keep doing their best work, without disruption.

The Solution

Connectus provides a shared collaboration platform that is proactively supported and maintained, giving our teams a dependable way to work together every day. We also entrusted Connectus with the lifecycle management of our users’ devices, helping ensure everyone is consistently equipped to meet the growing demands of our community. Alongside responsive end user support, Connectus delivered cyber security training for our staff and supported our accreditation to Cyber Essentials.

The Results

Partnering with Connectus has made a real difference to both our field and back office operations. We now have a secure, resilient environment that protects data integrity, improves access to accurate information, and makes collaboration internally and externally much smoother. Most importantly, we’ve built a strong foundation for the next phase of our growth, with the confidence that Connectus is right alongside us on the journey.

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Working with Connectus has felt like gaining an extension of our own team. They took the time to really understand how we operate as a fast-moving digital community and built solutions that genuinely support the way we work. The result is an IT environment that’s secure, reliable and scalable, giving our teams peace of mind and the confidence to focus on what matters most — changing lives through technology. As we continue to grow, it’s reassuring to know we have a partner like Connectus alongside us. Thank you to Roy and the team for their continued support.

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